At Pasta & Passione srl, accessible through romeinabite.com, we are deeply committed to safeguarding your privacy and ensuring the secure handling of your personal information. This privacy policy describes the types of data we collect when you use our platform, the reasons we collect it, how we use and protect it, and your rights concerning the data you provide. Whether you're browsing our website or purchasing our cooking classes and products, we want you to have a clear understanding of how we manage your data. By using our services, you agree to this privacy policy, and we encourage you to review it regularly.
We collect a range of data to offer and enhance our services, ensuring a smooth and personalized experience for all users. The data collected includes personal information that you provide directly and automatically collected data from your interactions on our platform.
When you sign up for a cooking class, make a purchase, or contact us via romeinabite.com, we collect specific details, such as your name, email address, phone number, billing address, and payment details. This information is essential for processing your orders, handling customer inquiries, and ensuring you receive the services you request. We do not collect more personal data than necessary to fulfill these functions.
When you visit our website, certain data is collected automatically through cookies and similar tracking technologies. This includes your IP address, device type, browser settings, and pages you visit on the site. This data helps us analyze user behavior, improve website functionality, and protect against fraudulent activities. You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.
The data we collect is used to enhance your experience on romeinabite.com and ensure we can meet your expectations effectively. Below are the key purposes for which we process your data:
Your personal data allows us to manage your orders, process payments, and register you for cooking classes. We also use your information to provide customer support, maintain your account, and communicate essential service-related updates (e.g., class reminders, delivery notifications). This data ensures that we can deliver our services efficiently.
With your explicit consent, we may use your contact information to send you updates on new cooking classes, promotional offers, and other services or products we offer. These communications are designed to keep you informed and engaged with our platform, and you can opt out at any time by following the instructions provided in the communication.
We process your personal data under the following legal grounds:
When you voluntarily sign up for our newsletter or agree to receive marketing materials, we collect and process your data based on explicit consent. You can withdraw this consent at any time by contacting us or unsubscribing from marketing communications.
When you purchase products, book classes, or engage in any transaction through romeinabite.com, we process your data to fulfill our contractual obligations. This includes processing payments, managing your bookings, delivering products or services, and providing customer support. Without this data, we cannot complete your transactions or fulfill the services you request.
In some cases, we process your personal data based on our legitimate business interests. These include improving our website and services, maintaining security, preventing fraud, analyzing user behavior to optimize user experience, and ensuring compliance with applicable legal and regulatory requirements. We balance these interests against your privacy rights, ensuring that your data is handled responsibly and securely.
We may share your personal data with trusted third parties for specific purposes:
We work with a network of third-party service providers who assist us in delivering our services, processing your orders, and enhancing your experience. This includes payment processors (e.g., PayPal, Stripe), delivery companies, and marketing platforms. These providers are contractually obligated to handle your data securely and only use it for the services they provide on our behalf. We ensure that each third-party partner complies with data protection regulations and maintains strict confidentiality standards.
In some cases, your data may be transferred to, and processed in, countries outside the European Economic Area (EEA). When this happens, we ensure that appropriate safeguards are in place to protect your data in compliance with the GDPR. These safeguards may include the use of EU-approved standard contractual clauses, Privacy Shield frameworks, or other lawful mechanisms designed to ensure your data remains secure even in countries with different data protection laws.
At romeinabite.com, we use cookies and other tracking technologies to improve user experience, analyze traffic, and customize the content we show you. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. There are two types of cookies used on our website:
These cookies are temporary and expire once you close your browser. They help with website navigation and ensuring the security of your transactions.
These cookies remain on your device for a defined period or until you delete them. They help us remember your preferences, login information, and enhance your overall experience on our platform.
We also use third-party cookies for analytics and advertising purposes. For example, Google Analytics helps us track website performance and user behavior to improve our services. You can manage or disable cookies via your browser settings. However, please note that disabling cookies may affect your ability to use some features of the website.
As a user, you have specific rights regarding the personal data we hold about you:
You can request a copy of your personal data that we maintain. We will provide this information within a reasonable timeframe, ensuring compliance with data protection laws.
If any of your data is inaccurate or incomplete, you have the right to request corrections. We will update the information promptly.
Under certain circumstances, such as when the data is no longer necessary for the purposes it was collected, you can request the deletion of your personal information. Please note that there may be legal or regulatory obligations requiring us to retain certain data for a specified period.
To exercise any of these rights, please contact us using the details provided in the Contact Information section below. We will respond to your request in accordance with applicable data protection laws.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes processing your orders, managing your account, and providing customer support. In certain cases, we may retain your data to comply with legal obligations, such as accounting or regulatory requirements. Once the data is no longer required, we will securely delete or anonymize it. The retention period may vary depending on the nature of the data and the applicable legal requirements.
We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard it. These measures include encryption protocols, secure server environments, and routine security audits to prevent unauthorized access, loss, or misuse of your data. We continuously monitor and update our security practices to meet industry standards and ensure your data is kept safe.
All transactions made on romeinabite.com are processed through secure third-party payment processors. We do not store your payment details on our servers. The payment processors we use adhere to industry standards and data protection regulations, ensuring that your financial information is encrypted and handled securely. For more information about their privacy practices, please review the privacy policies of the relevant payment processor.
By using romeinabite.com, you consent to the collection, use, and processing of your personal data as described in this privacy policy. You have control over your data preferences and may update or modify your choices at any time. This includes the ability to opt out of marketing communications or other forms of data processing that rely on your consent.
If you have any questions or concerns about how we handle your personal data, you can reach us at:
Email: info@romeinabite.com
Address: Via dei Banchi Vecchi 107, Rome, Italy
We are committed to addressing your inquiries and ensuring your privacy is protected.
Our designated Data Protection Officer (DPO) is Sara Renzi. If you have any concerns or questions specifically related to data protection and your privacy rights, you can contact Sara at info@romeinabite.com.
We may update this privacy policy to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page, and we will indicate the last revision date. We encourage you to review the policy periodically to stay informed about how we are protecting your data.